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Descrição: Oportunidade para atuar na Docway, empresa do Grupo SulAmérica, com as seguintes responsabilidades:Reunião de Onboarding após o fechamento do contrato, para confirmar os serviços contratados e programar o início de vigência; Acompanhar a implantação, realizando reuniões semanais com a equipe de TI e RH antes e pós implantação;Ativação do Cliente no sistema Docway;Solicitar os acessos...
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Descrição: Some of the position's tasks include:• Handle Customer phone calls• Build Expertise in all notice, delivery order and container release for single requests• Handle cases correspondence with customer on potential claim requests• Handle re-export/return shipments• On customer request, handle all relevant Process invoice amendments (reversals) rece...
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Design Thinking para resolver problemas complexos de experiência do usuário;• Desenvolver e analisar Customer usabilidade;• Familiaridade com Design Thinking e metodologias ágeis;• Experiência na construção e análise de Customer
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Descrição: Main ResponsibilitiesMarket & Consumer Insights:Understand customer needs, expectations, and Cross-Functional Teams:Collaborate with various teams, including Sales, R&D, Product Development, and Customer Service, to ensure alignment with product strategies, launch plans, and customer insights.Provide continuous marketing, Business Administration...
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You will work closely with cross-functional teams such as Sales, Customer Service, R&D, and Product Development promote and strengthen our product portfolio.Key Responsibilities➤ Market & Consumer Insights• Understand customer consumer feedback.➤ Cross-Functional Collaboration• Work closely with Sales, R&D, Product Development, and Customer a related field...
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Complementary Channel team, developing strategies and actions to achieve and exceed sales targets.Analyze customer substitution (ST), fiscal incentives, and final pricing.Manage team bonus structures.Regularly monitor customer actionable online and offline initiatives.Strong problem-solving and communication skills.Previous experience
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.• Sinergia com Times internosGerar sinergias com os times de Customer Success (CS) e Customer Experience
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being these from any segment and situation, without demonstrating any judgments or prejudices;Follow customer 06:20Modality: :Home officel Work location: Em casaWhat we are looking for (Requirements):Desirable experience